Freight law
Carriage contract and billing

CMR Carriage Contract with a Lump-Sum Price: Surcharges, Instructions and Billing

Lump-sum price in a CMR carriage contract: classify tolls, waiting time, detours, instructions and additional costs for billing.

BRANDAUER Rechtsanwälte
Contact person

Mag. Bernhard Brandauer, Austrian attorney-at-law

BRANDAUER Rechtsanwälte

Mag. Bernhard Brandauer assists with the legal assessment of transport contracts, cargo damage and freight claims.

21 September 2026 · Mag. Bernhard Brandauer, Austrian attorney-at-law

A lump-sum price covers the services that the specific carriage contract assigns to that price. Tolls, waiting time, detours and later instructions are therefore neither automatically included nor automatically payable as extras. The decisive points are the price agreement, the agreed scope of service, the cause of the additional cost and the transport records.

Article 4 CMR confirms for international road carriage that the carriage contract remains in force even if the consignment note is missing, defective or lost. The provision does not set a lump-sum price. The offer, order, order confirmation, consignment note, terms and later instructions must therefore be read together.

This article deals with billing under an agreed lump-sum freight price. General freight claims, liability for cargo damage and the position of a fixed-cost forwarder require separate analysis. The related guides at the end address those questions.

Quick orientation

Which lump-sum cost question is open?

Classify the price agreement and the transport events. The check shows which documents should be reviewed together.

01 Question 1

What needs to be clarified in your carriage contract?

Price scope, instructions, cost cause and billing have different points of reference.

Result

Your orientation

01

Interpret the price agreement together with the ordinary scope of service.

Collect the offer, order confirmation, rate sheet, terms and consignment note. Mark whether the lump-sum price covers a specified route and service or also clearly identified surcharges and outlays.

02

Record the instruction, the response and the additional performance.

Preserve the instruction with its time, sender, recipient and wording. Add the carrier’s response, the implementation, the additional route or waiting time and any agreed cost consequence.

03

Every additional item needs an agreement or a concrete legal basis.

Separate the lump-sum freight, tolls, waiting time, detours and other items. Compare each item with the price agreement, the transport events and the supporting records. Calling an item a surcharge does not answer whether it is due.

04

The file must connect the price, events, instruction and cost item.

Prepare a chronology from the order and price agreement to delivery and invoicing. Link each additional item to the relevant message, time record, route information, receipt or other document.

Check the lump-sum price and the agreed scope of service

A lump-sum price is first a contractual price agreement. It may cover a defined carriage service and the ordinary costs assigned to that service. The individual scope follows from the order, offer, agreed terms and the way the transport was arranged. The word “lump sum” does not replace that interpretation.

Compare the route, cargo, weight, time window, delivery point and agreed transport method with the later invoice. Wording such as “all-in” or “inclusive” may indicate broad cost coverage. Its scope still depends on the rest of the contract and the parties’ objective understanding. An expressly reserved toll or waiting-time charge must be treated differently from an unclear collective label.

If the contract specifies no remuneration and the parties have not agreed that the service is free, section 1152 of the Austrian General Civil Code provides for reasonable remuneration. This fallback rule does not replace an agreed lump-sum price. It addresses remuneration where no price was set and does not create a general right to raise a fixed price after the event.

Read the CMR consignment note together with the contract

Article 4 CMR provides that the carriage contract remains unaffected by a missing, defective or lost consignment note. The consignment note is therefore an important document, but it is not the only source for the agreed price. The order, order confirmation, rate, email exchange and later written changes may also be decisive.

Article 6 CMR lists carriage charges among the possible particulars of the consignment note. Article 9 CMR gives the entries evidentiary effect for the conclusion and terms of the carriage contract and for taking over the goods, subject to proof to the contrary. This does not mean that every later invoice item is proved by a consignment-note entry.

The file should show which price version applied to the order and when a change was agreed. If a document is later supplemented or replaced, preserve the original version, the reason for the change and the instruction to which it relates.

Separate tolls, waiting time and detours

A toll is initially a cost of the route chosen or agreed for the transport. Whether it is included in the lump-sum price depends on the price agreement and the defined service. The carrier should link any separate toll claim to the agreed route, a deviation and the relevant proof. The customer should check whether the toll was already allowed for in the lump sum or expressly excluded.

Waiting time depends on the agreed time window, place, duration and cause. A time slot, late readiness or an official inspection may raise different questions. Any additional claim needs a reliable time record and a contractual or statutory basis. The label “waiting time” alone is insufficient.

A detour must be assessed by its cause. It may result from the customer’s instruction, a transport obstacle or the carrier’s own decision. Preserve the original route, the deviation, the reason, the communication and the actual additional performance. Only then can the scope of the lump-sum price and any separate cost consequence be assessed.

Classify instructions and additional CMR costs

Article 12 CMR governs the right of disposition over the goods. Subject to the conditions in that provision, the entitled person may request delivery to another consignee, change the place of delivery or stop the carriage. The file must show who was entitled to issue the instruction and whether it could be implemented in time and in practice.

Article 16 CMR generally entitles the carrier to recover expenses caused by requesting instructions or carrying them out, unless the expenses resulted from the carrier’s own fault. This explains why a specific instruction may require a separate cost review. It does not turn every departure from the original plan into automatically payable additional freight.

Record the instruction, its confirmation, the carrier’s response and the actual performance. An express agreement on the cost consequence is especially useful. If there is no such agreement, the contract, the cause, necessary expenses, any carrier fault and the boundary to the existing lump-sum price must be assessed together.

Connect the invoice to the cost records

A clear invoice separates the agreed lump-sum freight from additional items. Each item should identify the shipment, service period, cause, calculation and proof. For a toll, the route and payment record may be relevant. For waiting time, record the start, end, place and cause. For a detour, identify the original and actual route.

The invoice cannot replace the legal basis by using a new label. “Special run”, “expenses” or “surcharge” does not by itself establish a claim. Conversely, an additional item may be justified where the price agreement excludes it or a valid instruction caused documented expenses.

Check credits, part payments and objections as well. The outstanding amount should be understandable from the agreed freight, accepted additional costs and items already settled.

Distinguish carrier, forwarder and customer

The parties’ roles also affect the price analysis. The carrier undertakes the carriage. A forwarder generally arranges the shipment. If a forwarder agrees with the consignor on a specific rate of carriage costs, section 413 of the Austrian Commercial Code may assign the rights and duties of a carrier. The label used in an email does not decide the issue on its own.

The first step is therefore to identify the relevant contractual relationship. The agreement between a main carrier and a subcontracted carrier may use a different cost structure from the agreement with the customer. An internal recharge affects the customer only if the customer’s own contract provides a basis for it.

The allocation of roles must also be kept separate from liability for loss, damage or delay. The related guide on fixed-cost forwarding addresses those liability and recourse questions separately.

Build the transport file for the cost review

Start with an unchanged copy of the order and price agreement. Then arrange the order confirmation, terms, consignment note, loading and delivery records, instructions, status messages and invoice in chronological order. Every change should be linked to a shipment and a time.

Prepare a cost table with four columns: agreed lump-sum freight, claimed additional item, concrete cause and supporting record. Add the contractual or legal basis after the facts have been organized. This keeps clear which costs actually arose and which issue still concerns contract interpretation.

If an additional claim is disputed, both sides should compare their records. Different routes, time entries or instruction wording should remain identified as open issues. Reconstructing the event from the invoice alone is often too incomplete.

Common errors with lump-sum freight and additional costs

Equating “lump sum” with “everything included”: The contract must show which service and costs are covered.

Passing on every toll automatically: The route, price agreement and proof must fit together.

Multiplying waiting hours without more: Cause, agreed time window, record and cost clause belong in the review.

Leaving a detour unexplained: An instruction, an obstacle and the carrier’s own decision may have different consequences.

Using Article 16 CMR as a general surcharge rule: The specific instruction and the expenses it caused must be established.

Renaming the invoice after the event: A new label replaces neither the price agreement nor the cost record.

Documents to collect now

Preserve the order, offer, order confirmation, agreed terms and the original price version. Add the consignment note, shipment data, route, toll records, time records, instructions, messages, delivery records and the invoice with its individual items.

For each additional item, mark the cause and the open question: Was the item covered by the lump sum? Was an instruction issued? Is a concrete expense proved? Did the carrier cause the additional cost itself? These questions create an orderly contract review.

A disputed lump-sum agreement, significant additional costs or international carriage should be reviewed on the basis of the complete transport file. You can receive new legal articles and updates through BRAND current legal updates.

Practical questions

Frequently asked questions about lump-sum freight

Are tolls always included in lump-sum freight? +

This depends on the price agreement and the agreed scope of service. Check whether the route and toll were included in the lump sum or expressly excluded. A separate invoice needs a comprehensible contractual or legal basis.

Can the carrier charge waiting time separately? +

The label waiting time does not by itself establish a separate fee. The relevant points are the agreed time window, cause, duration, proof and cost agreement. The waiting time should be linked to the shipment and the actual events.

What applies when the customer requests a detour? +

Check whether the instruction came from the person entitled to dispose of the goods, whether it could be implemented in time and which expenses it caused. Articles 12 and 16 CMR may be relevant. The original price scope must also be reviewed.

Does the CMR consignment note prove the agreed lump-sum price? +

The consignment note is important evidence. Article 4 CMR keeps the carriage contract in force even if the note is missing or defective, while Article 9 CMR provides an evidentiary effect. Further documents are usually needed for the specific price and later surcharges.

Does section 1152 of the Austrian General Civil Code apply despite an agreed lump-sum price? +

Section 1152 addresses cases where no remuneration was set and the service was not agreed to be free. It does not replace an effectively agreed lump-sum price. The agreement’s validity and scope must be assessed in the individual case.

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